220407 | Pipework not shown on maps; classed as land drainage; told not SWW infrastructure, yet still had to pay SWW bills
Mel Sheridan asked for a video to be shown on the projector depicting the water pipe which
has caused her 10 years of ongoing problems. She explained that the pipework was not shown
on any maps and was classed as land drainage. Mel said that she has previously asked George
Eustice MP to try and get South West Water (SWW) to adopt the pipework, but she felt he had
not helped due to an incorrect report from Cornwall Council (CC). She questioned why she
should be paying council tax and /or water rates. She asked for Hayle Town Council (HTC) to
call a meeting on the subject with George Eustice MP, Loveday Jenkins and John Martin. It
was noted that HTC had already written to George Eustice MP requesting a meeting but to date
no reply had been received.
Helen Moore explained that she was a neighbour of Mel’s, having lived there for over 30 years.
She said that had there been a record of this issue, she would not have bought her house. Helen
also explained that she had initially thought that the problem lay only with Mel’s property, but
she was now concerned that she was sitting on a “time bomb” and wanted the issue sorted out
for her family’s future.
Liz Thomas explained that she was also a neighbour of Mel Sheridan, having lived there since
2005. She said that she had numerous problems over the years, such as water discolouration,
low pressure and water supply being cut off. She said that SWW had told her the pipework
serving her house was not their infrastructure, yet she still had to pay their bills. Liz told
members that eventually SWW fixed her supply but she had further problems when a new feed
had been “moled” under her garden without her knowledge, which had resulted in damage to
the sewage system.
Members discussed the ongoing issues and offered their sympathy to the residents. They agreed
that someone in authority should investigate the matter.
Cornwall Councillor Channon told members that since he and Councillor Gordon had visited
the site, he had contacted a CC engineer to discuss this complex issue and arrange a meeting
with him and SWW.
The Clerk and the Mayor advised that a representative of SWW was attending the next Full
Council meeting to discuss this and other issues affecting Hayle.
Extract from minutes:
FULL COUNCIL MEETING THURSDAY 7 APRIL 2022
Minutes of the Full Council Meeting held at Hayle Day Care Centre on Thursday 7 April 2022
commencing at 7.15pm with a Public Participation Session.
PRESENT
Councillors D. Anton. J. Bennett, S. Benney (Mayor) E. Brown, B. Gordon,
S. Johnson, J. Lawrenson-Reid, J. Martin, J. Ninnes, J. Pollard,
AM. Rance (Deputy Mayor) and D. Raymer.
Cornwall Councillors P. Channon and L. Pascoe
Town Clerk E. Giggal-Hollis
Senior Support Officer M. Costello
https://www.hayletowncouncil.net/wp-content/uploads/2022/04/7-April-2022...
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